InfoTrack MCP Gateway

The InfoTrack MCP Gateway is your entry point to integrating InfoTrack's capabilities directly into AI agents via the Model Context Protocol (MCP). This developer portal is designed to help you quickly understand how MCP works at InfoTrack, onboard your application, and start calling powerful, domain-specific tools in a consistent, standards-based way.

What is MCP?

The Model Context Protocol (MCP) is an open standard that allows AI agents to connect to external tools and data sources in a structured, secure way. Think of it as a universal adapter: instead of building custom integrations for every AI platform, a single MCP server can serve any MCP-compatible client.

MCP follows a client-server architecture. The MCP client (your AI agent or application) connects to an MCP server (like the InfoTrack Gateway) over HTTP. On connection, the server tells the client what tools are available, what inputs they need, and what outputs they return. The client can then invoke these tools as part of a natural conversation.

The protocol was created by Anthropic and is rapidly becoming the industry standard for connecting AI agents to real-world tools and data. It is an open specification with growing adoption across major AI platforms.

Why MCP?

Build once, connect everywhere
InfoTrack's MCP server works with any MCP-compatible client, whether that is your enterprise AI platform, a third-party AI assistant, or your own AI agent built with any LLM. No per-platform integration work required.
Dynamic tool discovery
Your agent automatically discovers what tools are available each time it connects. When InfoTrack adds new capabilities, your agent picks them up without any code changes.
Secure by design
All requests are authenticated at the Gateway level. Your credentials never leave your client configuration. Cost confirmations and multi-step workflows are handled through MCP's built-in elicitation protocol.
Standardised and open
MCP is an open protocol with growing adoption across the industry. Adopting MCP means your integration investment is future-proof and built on a widely supported standard.

Why InfoTrack MCP?

InfoTrack's MCP implementation is built on a purpose-designed gateway that addresses challenges other MCP implementations do not.

  • Efficient token consumption. The gateway is engineered to keep context lean, reducing the token overhead that comes with tool-heavy agent interactions.
  • Authentication baked in. Security is handled at the gateway layer, not bolted on as an afterthought. Every request is authenticated before it reaches any downstream service.
  • Full observability. You can see exactly what your agents are doing, what tools they are calling, and what data is being returned.
  • Complete context. If someone from your organisation logs in to InfoTrack's website and places an order, another user orders via API, and your AI agent orders through MCP, the agent sees all of it. InfoTrack MCP gives you that complete picture.
  • Automatic cost capture. Where you have an existing integration with InfoTrack, search-related costs are automatically captured against the relevant matters in your billing system, so the firm does not absorb unnecessary costs.
  • Real-time document delivery. For clients with an existing Document Management System (DMS) integration, search results are delivered directly to the relevant matters in real time.

Enterprise Security

ISO 27001 Certified & SOC 2 Compliant
InfoTrack maintains enterprise-grade security and data governance across all services including the MCP Gateway. All data is handled in accordance with InfoTrack's security policies, ensuring your organisation's information is protected throughout every interaction.

What You'll Learn

In this documentation, you'll learn:

  • How the MCP Gateway works and the interaction flow
  • How to set up your environment and authenticate
  • How to configure tool exposure and production settings
  • What services and capabilities are available
  • How to invoke tools through real-world example interactions

By the end, you'll be able to plug InfoTrack's MCP endpoints into your own agents or orchestration frameworks and start delivering richer, context-aware AI experiences with minimal setup.